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COMDATA is looking for English speaking candidates ! à Gennevilliers

Comdata Group France is a leader in Customer Care Contact Center. Our expertise allows us to deliver an A-class service to 150 clients. Our reputation relies on the quality of the service we provide. Our client is an internationally recognized player in the automotive industry. We are recruiting for our international site based in Gennevilliers (92230) for the UK MARKET. All applicants need written and spoken English.

36 - 40 heures par semaine
Entre 1.691€ et 1.843€ Par mois

Ce que vous allez faire

You will have to manage:

  • Incoming and outgoing calls, so make and receive calls
  • Professional emails and live chat

For the following queries :

  • General information requests: basic questions regarding dealerships location, cars, options, warranty etc… ,
  • Simples complaints : complaints up to a certain level of complexity, no complaints with legal or financial impact
  • Telematics: technical queries related to the vehicle (GPS, Bluetooth, smartphone connection), and online account for those who are already part of our client base (reset password, connection not working…)
  • Test drive (outgoing calls): in order to organize a test drive for customer or prospect who has shown an interest via our client website or at the dealership
  • Update relevant databases, and customer records

Ce qu'on vous propose

  • CDI (long term contract)
  • Medical and life insurance
  • Access to the company restaurant
  • Work Council with benefits (Comité d'Entreprise)
  • Car sharing after a month in the company

Ce qu'on vous demande:

  • Pas de diplôme requis
  • No experience is needed
  • Be available full time from March

Postuler

Are you the ideal candidate? Click on the 'Apply Now' button and we will contact you shortly!

Date de publication

27-03-2025

Informations supplémentaires

Terms and conditions:

  • We offer a permanent contract CDI 36h/week - 1 month trial period training session
  • Monthly salary gross 1539,47 €
  • 152€ monthly gross for the English language (our official language)
  • 152€ monthly gross for each foreign spoken and written language in the company
  • 152€ monthly gross as a performance bonus - 1€ for each worked hour regarding attendance, quality and productivity - this bonus will take place after the 2 weeks of training, and regarding your effective monthly work.

 

Further informations:

  • 25 days off 7 days RTT
  • Private medical insurance and life insurance
  • 50% of the public transport fee reimbursed
  • Access to the restaurant of the company, and to the Comité d'Entreprise.
Statut
Inactif
Formation requise
Ecole de commerce/IAE, Université, Ecoles supérieures, Lycée ou CFA, Autres Grandes Ecoles
Lieu
Gennevilliers
Heures de travail par semaine
36 - 40
Type de Contrat
CDI - Temps plein
Échelle de salaire
Entre 1.691€ et 1.843€ Par mois
Responsable de
Calls, emails & live chat
Secteur
Autres, Service client / Centre d'appel
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non
Langues
Anglais

Gennevilliers | Offres d'emploi autres | Offres d' emploi centre d'appel | Centre d'appel conseiller clientèle | Centre d'appel charge de clientèle | CDI - Temps plein | Ecole de commerce/IAE | Université | Ecoles supérieures | Lycée ou CFA | Autres Grandes Ecoles

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